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Truphone spoke out
against moves by U.K. carriers Vodafone and Orange that blocked
wireless VoIP functionality on the carrier branded version of the Nokia N95 smartphone.
This isn't the first time Orange and Vodafone have blocked mobile VoIP. According to a report from Red Herring, the two carriers are blocking other VoIP services too:
U.K. mobile phone network operators Vodafone and Orange have started
blocking customers from using low-cost Internet telephony services such
as Skype over their cellular phone networks, the latest sign that
carriers are increasingly wary about the threat posed by third-party
VoIP upstarts.
In a post earlier this week on Over The Air, my colleague Elena Malykhina argued that it's time to speak out against moves by carriers to block functions on cell phones, including VoIP access.
I agree with Elena and Truphone in principle, but pushing for a
truly neutral mobile Web will require a few things. First, it will
likely spell the end of carrier dominance in the wireless space. And
frankly, the industry isn't currently set up for that. In the U.S.,
carriers spend a lot of money acquiring spectrum and the way that
spectrum is managed -- both by the carriers and the FCC -- doesn't
allow for a truly neutral mobile data experience. Why? Regulations,
that's why. The FCC regulates what the carriers can do with their
spectrum. This does apply to content, too. In practice, we haven't seen
the FCC crack down on what happens on most users' mobile phones, but in
theory, they could.
This is one of the reasons U.S. carriers are so reluctant to allow
services like adult content or gambling over their networks. In order
to open the mobile Web to the same degree as the wireline Web,
regulatory reform will be required.
On top of that, carriers subsidize handsets, especially in the U.S.
market. If subscribers want to insist that their cell phones be able to
do everything they want, they'll have to pay full price for the
devices. As Milton Friedman used to point out, there is no such thing
as a free lunch (or cell phone, in this case). And since most Americans
seem attached to cheap handsets, I don't see this changing. I suspect
that for most users the tradeoff of a cheaper cell phone outweighs the
prospects of unlimited applications -- especially since we know most
users don't do use the Web on their phones anyway.
In theory, I too want a truly open and neutral mobile Web. But there
will have to a lot of changes -- both to the regulatory environment and
to carrier business models -- to make this happen. Without these
changes, I don't see the mobile Web being open or neutral anytime soon.
What do you think? Can we have a neutral mobile Web in the U.S. with
the current regulatory and business environment? Or will significant
changes have to happen first?

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